Returns & Exchanges
At Outfitters, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as effortless and risk-free as possible.
Return Process
- 1.Initiate Your Request
Log into your Outfitters account and select the items you wish to return from your order history to generate a return authorization.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
- 3.Affix the Label
Download and print your prepaid shipping label from our portal and attach it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy while we process your refund or exchange.